We verify their ratings, references, and in addition, we obtain a certified copy of their insurance certificate, directly from the government agency that it is on file with. Mercury does a thorough background check with each carrier for every shipment. Not all brokers are created equal in this talent. Choosing the right broker is vital to getting a reputable carrier for the lowest price possible. When comparing auto transport companies, keep in mind that low-priced quotes often result in delays in getting your vehicle loaded. Each quote is prepared based on the season and the current national rates. Prices are based on seasonal market demands for cars to be moved at any given time. When you’re looking for a car shipping rate, you want to understand how auto transport works. We feel it’s important for you to know how we determine your quote. We do not get paid until you get a driver dispatched to ship your vehicle, so it is always in our interest to do the best job possible for you. We only ask that you let us work on getting you the best carrier at the best price present their offers to you.īy giving us the assurance of your credit or debit card, we will do the best job possible to get you picked up on the dates you request for the price you want by a reputable carrier. If we fail to find you a carrier at a price you are comfortable with there are NO CANCELLATION FEES and your card will NOT be charged. So when a car is “double booked” it only delays the process and confuses the carriers who are searching for their next vehicle to pick up on their route.īy taking your information in advance, it allows us to work on finding you a driver in good faith for our efforts. In fact, all brokers are using the same resources to find a carrier for your vehicle. We do this because it is very common for customers to “ double book” with multiple brokers thinking this will give them a better shot at getting their vehicle dispatched. However, we do take your credit card information before we begin to work on finding you a carrier. We do not collect a deposit from you until your car is actually assigned to be picked up by a reputable driver for a price you approve. To view a sample BOL (Bill of Lading) and learn what to do in case of accidental damage, please check out our Condition Report and Procedure checklist. It is rare but, time-to-time there may be accidental damage while in transit and it is good to know that your carrier’s insurance will protect your auto shipment in that event. We have also provided a checklist to explain what you need to do at both pickup and delivery in case there are any issues so, you can file a claim and know that everything will be taken care of. Depending on the type and size of the truck/trailer that is shipping your car, the insurance policy can cover from $100,000 to $1,000,000 of damage. Your vehicle is covered by the carrier’s insurance policy that is doing the shipping. When you go with Mercury to ship your vehicle, you can rest assured that the carrier assigned to move your car is fully insured and licensed with the FMCSA (Federal Motor Carrier and Safety Administration). As part of providing a great car transport service, it is our job to guarantee that the carrier we assign to pickup your vehicle is licensed and insured. Understanding auto transport insurance is important and we think it’s valuable to explain how it works.
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